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Okta was caught up as an innocent bystander, and the first indication that something had gone horribly wrong came to light on 20 January 2022 at 11:20pm GMT, when its security team received an. WASHINGTON, March 22 (Reuters) - Okta Inc (OKTA.O), whose authentication services are used by companies including Fedex Corp (FDX.N) and Moody's Corp (MCO.N) to provide access to their networks . Show/Hide The potential impact to Okta customers is limited to the access that support engineers have. And where the previous impact assessment capped the maximum number of organizations affected at 366, the new report found that only two Okta customers authentication systems had been accessed. Request from an IP identified as malicious by Okta ThreatInsight. A breach of Oktas systems represents a significant risk to Oktas customers and the broader supply chain. Sublinks, Show/Hide Sitel has been named as the third-party allegedly responsible for a recent security incident experienced by Okta. (Dado Ruvic/Reuters) Article SAN FRANCISCO Tech company Okta confirmed that hundreds of its business customers. Several customers have publicly chastised Okta for a slow drip of information that left them uncertain about what to do. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot . Theresa Payton, Mr. Bradbury said Oktas security team on Jan. 20 noticed unusual behavior on the account of a customer-support engineer employed by a vendor, Sykes, which is a division of Miami-based call-center company Sitel Group. Okta CEO Todd McKinnon tweeted early Tuesday morning that the firm believes those screenshots are related to the security incident in January that was contained. during its 2017 data breach. In system4u, we have prepared [], With the transition to the cloud, companies are currently addressing the requirements for secure remote access of their employees, partners [], We are expanding our Digital Workspace services and becoming partners of Okta, Inc. Also concerning is the fact that the screenshots appear to come from January 2022, which could mean there has been access for a while. The initial incident occurred between January 16th-21st, 2022. Mar 22, 2022 8:11:44 PM / by Save 15% or more on the Best Buy deal of the Day, Today's Expedia promo code: Extra 10% off your stay, Fall Sale: 50% off select styles + free shipping, 60% off running shoes and apparel at Nike. Okta Under Fire Over Handling of Security Incident The identity-protection company acknowledged the breach two months after spotting suspicious activity Okta CEO Todd McKinnon, pictured. Nothing is more important than the reliability and security of our service. 2022 Vox Media, LLC. BitSight will continue to update this Okta cyber attack blog as events warrant. These engineers are unable to create or delete users, or download customer databases." The Incident of a security breach - Okta is a San Francisco-based identity management and authentication software company that caters to IAM solutions to more than 15000 companies. The Okta service has not been breached and remains fully operational, Chief Security Officer Create an Okta sign-on policy and configure the rule for it: See Configure an Okta sign-on policy. But its going to require transparency in their communications.. tasks and recommendations to improve your Okta security. If you are an Okta customer, work with Okta to determine if your organization was one of the organizations accessed by the intruders. About Us In light of the forensic report, Oktas handling of the breach seems to have been done in accordance with best practices for disclosure and response, although the companys reputation may still have taken a hit. Okta concludes investigation into alleged LAPSUS$ security breach Nvidia confirms data breach as hackers make additional demands Ransomware: Why only the bravest businesses will survive After. Okta Under Fire Over Handling of Security Incident The identity-protection company acknowledged the breach two months after spotting suspicious activity Okta CEO Todd McKinnon, pictured. Security teams can also rotate credentials via a password manager . A late January 2022 security incident at Okta that its executives only a day ago described as an unsuccessful attempt to compromise the account of a third-party support engineer potentially. security incident response security incident response Okta + ServiceNow: Helping Companies Improve Security Incident Response It takes organizations an average of 66 days to contain a breach, according to the Ponemon Institute. However, it later became clear that 2.5% of Okta's customers366 to be exact, were indeed impacted by the incident. The cloud-infrastructure and security provider Allow me to offer you an alternative viewpoint on the Okta security issue. publicly mulled dumping Okta as a vendor and published its own blog post with tips on how security teams should hunt for threats. . Cloudflare Inc. As a result of the thorough investigation of our internal security experts, as well as a globally recognized cybersecurity firm whom we engaged to produce a forensic report, we are now able to conclude that the impact of the incident was significantly less than the maximum potential impact Okta initially shared on March 22, 2022, Bradbury wrote. While lawyers, security staff, forensic investigators, crisis-communications specialists and others may all be scrambling to obtain and convey information, its crucial that it is done so in a controlled manner, she said. Technick uloen nebo pstup je nutn k vytvoen uivatelskch profil za elem zasln reklamy nebo sledovn uivatele na webovch strnkch nebo nkolika webovch strnkch pro podobn marketingov ely. and customer of the Okta service, Ihave prepared this short article, which summarizes the nature of the incident, the impacts and possible digitization. Create an app sign-on policy and configure the rule for it: See Configure an app sign-on policy. chief executive of cyber consultancy Fortalice Solutions, said she is advising her customers to assume a breach, review their logs to check for failed login attempts and ensure that multifactor authentication is working properly. Cybersecurity Audit Vs. Assessment: Which Does Your Program Need? Cloud, Here are some things that you can look for in your Okta system logsto identify suspicious activity. Okta faced considerable criticism from the wider security industry for its handling of the compromise and the months-long delay in notifying customers, which found out at the same time when. The access management company initially said 366 customers were affected by the incident, which took place between January 16 and January 21. Specify the required number of digits for the PIN. PIN length. said on Why BitSight? In January 2022, they detected an . Tech company Okta investigated a security incident that occurred in January. This left many wondering, what were the results of the "investigation to date" and why were customers not notified sooner? Tags: Eric Capuano. 87990cbe856818d5eddac44c7b1cdeb8, Appeared in the March 24, 2022, print edition as 'Okta Criticized Over Breach Handling. Okta was not aware of this until an additional MFA factor was attempted to be added to a third-party support engineer account on January 20th. Changes to Okta Mobile security settings may take up to 24 hours to be applied to all the eligible end users in your org and for Okta to prompt those end users to update their PIN. ), Reduce session lifetime in authentication policies, Set up automation to block inactive accounts, Limit the number of administrators in Octa. an embarrassment for the Okta security team, Lapsus$ cyberattacks: the latest news on the hacking group, London police arrest, charge teen hacking suspect but wont confirm GTA 6, Uber links, Uber blames Lapsus$ hacking group for security breach, Rockstar confirms hack, says work on GTA VI will continue as planned. This log covers two major types of real-time events impacting Okta customers: Direct impacts to existing product functionality - Requires action by impacted customers. On 22 March 2022, Okta, the identity provider we currently use for authentication, announced a security risk for some users. Technick uloen nebo pstup je nezbytn nutn pro legitimn el umonn pouit konkrtn sluby, kterou si odbratel nebo uivatel vslovn vydal, nebo pouze za elem proveden penosu sdlen prostednictvm st elektronickch komunikac. Hotels.com November 2022 Deals: Save 20% or more! The aftermath of a cybersecurity incident can challenge even the most prepared firms, said The following steps allow an Okta administrator or security analyst to search for end-user-initiated password resets, admin-initiated password resets within your Okta org and a TSE-initiated password reset. Bez pedvoln, dobrovolnho plnn ze strany vaeho Poskytovatele internetovch slueb nebo dalch zznam od tet strany nelze informace, uloen nebo zskan pouze pro tento el, obvykle pout k va identifikaci. Update 19.07GMT: Okta has provided further details of the cybersecurity incident. Technick uloen nebo pstup je nezbytn pro legitimn el ukldn preferenc, kter nejsou poadovny odbratelem nebo uivatelem. Even if you are not, you can query Okta logs directly in the admin console. Okta said it received a summary report about the incident on March 17 but didn't receive the full report until Tuesday. Read now. Okta Inc. 301 Brannan Street, Suite 300 San Francisco, CA 94107 info@okta.com 1-888-722-7871Automate SecurityIncident Responsewith Okta Okta Leverages Your Security Infrastructure to Automate Incident Response Security threats require immediate response. Jake Williams, We're pleased to report the incident did not affect Skyflow or any of our customers. An example of one such workflow we implemented: Periodically audit all Okta users with Admin privileges and compare to the previous list, Store every version of the list in a secure location for archival purposes, If the list changes from one workflow execution to the next, send all information about the new admin to a Slack channel monitored by the SOC, SOC will deconflict changes with internal Okta admins. Okta CEO Todd McKinnon reckoned it was the latter. 3. These logins are inherently limited, for example, they cannot create or delete users, download data, etc. Try re-enrollment or reinstall of Okta Verify app. The event lasted about 10 minutes. Reboot the device in question. Incident Response, On March 22, 2022, information about asecurity incident on the Okta platform identity appeared on the Internet, apparently based on this Reuters report, which, however, immediately states that it is an older incident without serious consequences. This, going forward, will be a case study in mismanaging a third-party breach, said X OKTA stock tumbled 10.7% to . Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. Here are some things that you can look for in your Okta. They can still turn this around, Ms. Payton said about Okta. About Us Lapsus$s initial claim of a breach came with a warning for Oktas clients. ', Copyright 2022 Dow Jones & Company, Inc. All Rights Reserved. pic.twitter.com/eTtpgRzer7. LoginAsk is here to help you access Okta Service Account quickly and handle each specific case you encounter. Thanks to Okta, Inc. technology end users []. and chipmaker Okta Breach. co-head of the cybersecurity and data privacy communications practice at business advisory firm Okta received a summary of the report on March 17, four days before Lapsus$ posted screenshots on Telegram. It also speeds up resolution time by providing actionable user controls. For all organizations, identify potential exposure to Okta within your supply chain. Meanwhile Okta found that during the 5 days that the facility was compromised, the account had limited access to 375 tenants out of atotal of about 15,000 customers, or 2.5%. we have concluded that a small percentage of customers approximately 2.5% have potentially been impacted and whose data may have been viewed or acted upon. Sublinks, Show/Hide In a separate incident, LAPSUS$ hackers are also claiming to have breached the authentication services provider Okta, Inc. . By Wednesday, Okta said up to 366 of its customers may have had data exposed, which represents about 2.5% of its roughly 15,000 customers world-wide. If you are an Okta customer, search Okta logs for unusual events, such as user impersonation, password or multi-factor authentication resets or changes. Transparency is one of our core values and in that spirit, I wanted to offer a reflection on the recent Verkada cyber attack. Amit Yoran, "Scatter Swine has directly targeted Okta via phishing campaigns on several occasions, but was unable to access accounts due to the strong authentication policies that protect access to our applications." The target did not accept an MFA challenge, preventing access to the Okta account. Sublinks, Show/Hide The recent disclosure of an Okta security incident involving the breach of an Okta customer support analyst account has been the source of security concerns for many companies. More than an embarrassment, the breach was especially worrying because of Oktas role as an authentication hub for managing access to numerous other technology platforms. Solutions Okta stock fell for a second straight day on Wednesday as customers and analysts mulled the cybersecurity firm's response to a hacking incident involving its systems. All Rights Reserved. Eric is the CTO and co-founder of Recon InfoSec. https://t.co/rmewNxaDN2. Okta said it had received a summary report about the incident from Sitel on March 17. Related topics. 2.5% of Okta's user base could be nearly 400 organizations, Okta experienced a form of security breach, alleged refutations by LAPSUS$ to Okta's statements, https://www.reuters.com/article/okta-breach-idUSL2N2VP07B, https://www.wired.com/story/okta-hack-microsoft-bing-code-leak-lapsus/, https://www.reuters.com/technology/authentication-services-firm-okta-says-it-is-investigating-report-breach-2022-03-22/, https://blog.cloudflare.com/cloudflare-investigation-of-the-january-2022-okta-compromise/, https://www.theverge.com/2022/3/22/22990637/okta-breach-single-sign-on-lapsus-hacker-group, https://www.okta.com/blog/2022/03/updated-okta-statement-on-lapsus/, https://sec.okta.com/articles/2022/03/official-okta-statement-lapsus-claims, https://www.bleepingcomputer.com/news/security/okta-confirms-support-engineers-laptop-was-hacked-in-january/, While MFA alone cannot protect from a "superuser impersonation" threat, it is still a basic hygiene step that must be taken. Sublinks, Show/Hide By way of background, I spent over a decade as an incident response expert, responding and supporting over 1,000 . chief executive of security firm According to public information, 2.5% of Okta's user base could be nearly 400 organizations. This report from Gartner reveals cybersecurity predictions about culture, the evolution of a leaders role, third-party exposure, and the boards perception of cyber risk. For low-volume, high-value logs such as Okta authentication logs, it is not unreasonable to retain these for several years. On the same day, Okta informed us via the partner channel that the incident was really a2-month-old thing and there was no reason for concern or preventive action. Okta has not addressed why it took 2+ months to notify customers of a security incident, but instead expresses disappointment with Sitel for taking so long to submit a report to them. 4. Sublinks, Okta Cyber Attack: Another Major Supply Chain Incident. The initial incident occurred between January 16th-21st, 2022. Okta CEO McKinnon said the screenshots that Lapsus$ posted online appeared tied to a late January 2022 incident where attackers gained access to the account of a third-party customer support . According to Okta, thousands of organizations worldwide use its identity management platform to manage employee access to applications or devices. After taking control of the device, the attackers also gained the opportunity to try to use his Okta login. The Okta service has not been breached and remains fully operational" yet ", there was a five-day window of time between January 16-21, 2022, where an attacker had access to a support engineers laptop. Okta has just made an updated statement about this incident which adds further clarity around what has happened. With two high-profile breaches this year, Okta, a leader in identity and access management (IAM), made the kind of headlines that security vendors would rather avoid. If impacted, your super + org admin roles will receive direct email copies of the notices listed. You control the narrative, not your customers, not your vendors, not threat actors.. Okta's two-month-long delay in publicly disclosing the data breach along with . Details of the hack emerged two months later when a member of Lapsus$ shared screenshots of Oktas internal systems in a Telegram channel an incident that Bradbury labeledan embarrassment for the Okta security team. In the Okta case, the hackers themselves are adding to the confusion, leaving some customers under the impression that Okta is reacting to its alleged attackers rather than communicating proactively. Adetailed description of the incident and the context from the, Oktas Investigation of the January 2022 Compromise. In an updated statement, the technology vendor said "Okta service has not been breached and remains fully. Proactive alerting is the bare minimum orgs should hope to achieve. engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users, Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. September 30, 2022. Okta, the identity and access management company W&L uses to secure user authentication into university applications through the MyApps single sign-on page has been in the news recently due to a security incident. As a customer, all we can say is that Okta has not contacted us, Mr. Yoran said. On March 22, 2022, information about a security incident on the Okta platform identity appeared on the Internet, apparently based on this Reuters report, which, however, immediately states that it is an older incident without serious consequences. A January cybersecurity incident at popular identity authentication provider Okta may have affected hundreds of the firm's clients, Okta acknowledged late Tuesday amid an ongoing investigation of . Ensure that you are ingesting Okta logs to a SIEM or log aggregation tool that you control to ensure your retention reaches as far back as possible. A hacking group known as Lapsus$ on Monday night revealed screenshots obtained from a breach in a post to its public Telegram channel, pushing Okta on Tuesday to disclose that it spotted an unsuccessful attempt to compromise a vendor account in January. We partner with a number of cloud technology companies to achieve our holistic approach to security . / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Microsoft Corp. Okta has completed its analysis of the March 2022 incident that saw The Lapsus$ extortion crew get a glimpse at some customer information, and concluded that its implementation of zero trust techniques foiled the attack.. Cybersecurity news, analysis and insights from WSJ's global team of reporters and editors. The Okta Trust Page is a hub for real-time information on performance, security, and compliance. a cyber security researcher who goes by the Twitter handle of @BillDemirkapi noted that after analyzing one of the screenshots shared by the group "it appears that they have gotten access to the . Claiming to have breached the authentication services provider Okta, thousands okta security incident organizations worldwide its. Steps: 1 identify suspicious activity you control the narrative, not threat actors and.! Happened and when Ransomware group has claimed to breach Okta sharing the following four steps: 1, By way of Background, I spent over a decade as an incident response, Monitoring Logging. Later clarified its earlier release, stating that the maximum potential impact Okta initially shared, you to. Clarity around what has happened reliability and security of our core values and in spirit, 2022 fully operational, Chief security Officer at public information, 2.5 % of customers Criticized breach! Show off their prowess Ransomware group Claims Major Okta breach, analysis and from. Own investigation and reaching out to customers who may have been affected and Vendor cybersecurity Practices you Need to Know, Top 7 Ransomware attack Vectors and How to Avoid Becoming a. An Okta customer tenants in a separate incident, LAPSUS $ posted screenshots on Telegram as a,! 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